Terms of Sales

Any reservation at Villa Tiki Vieuxboucau Surflodge implies knowledge and acceptance of the General Conditions of Sale below:

ARTICLE 1: Booking conditions

The reservation is made via the website www.vieuxboucau-surflodge.com by credit card. Full payment is due upon booking.

Exceptionally, Villa Tiki reserves the right to accept the reservation by bank check (Only for French customers or those with a bank checking account in France). The customer has a period of 5 days after the reservation request to send the check to the order of Ivan REY, to the following address: Vieuxboucau Surflodge, 5 avenue des dunes, 40480 Vieux Boucau, France. After receipt of the deposit, you will receive a confirmation email.

Villa Tiki cannot accommodate unaccompanied minors or pets.
Requests for groups of more than 6 people will be studied on a case-by-case basis. Please send your request by email.

ARTICLE 2: Conditions for cancellation or modification by the customer

Any cancellation no later than 14 days before the start date of the stay will give rise to a full refund except for the booking fees. In a shorter period, 50% of the total amount will be kept. Any cancellation taking place on the day of the beginning of the stay will not give rise to any refund.

In the event of a shortened stay, the entire stay will be due (except in cases of force majeure*).

ARTICLE 3: Stay at Villa Tiki Vieuxboucau Surflodge 

– Arrival takes place between 3 p.m. and 8 p.m. on the day your reservation begins. For an arrival after 8 p.m., a supplement of 10€ is requested.

-Departure is before 11am.

– Maintenance: cleaning of common areas is done every day and cleaning of rooms during the stay can be done on request.
Bed linen is changed at the end of the stay or on request.

– Internet: The Villa Tiki Vieuxboucau Surflodge provides its Customers with a free WiFi internet connection. The user is prohibited from using the service for purposes contrary to the regulations in force. In particular, it is forbidden to use the internet connection for:
– attempt to access other machines connected to the network,
– make illegal and immoral downloads,
– view online videos (streaming) legally or illegally,
– sending mass e-mails (spamming),
– attempt to gain unauthorized access to a computer.
By accepting the general conditions of sale, the Customer certifies that his computer (if it runs under a Microsoft operating system) does not contain any virus and that it is protected by an up-to-date anti-virus. The Customer is responsible for his computer. Villa Tiki cannot be held responsible in the event of loss, theft or damage.

– House rules: The Villa Tiki Vieuxboucau Surflodge being a quiet place, noise is prohibited after 10:00 p.m. For this reason, the exterior lighting switches off automatically at 11 p.m. Night returns must be done calmly so as not to disturb sleeping Customers.
By accepting the general conditions of sale, the Customer undertakes to respect the peaceful character of the place and to preserve the tranquility of other people.
The enclosure of Villa Tiki Vieuxboucau Surflodge is reserved for guests only. Any outside person must ask the management for permission to enter.
The management reserves the right to put an immediate end to the stay of a customer whose behavior disturbs the good stay of other customers.
It is forbidden to smoke inside the buildings as well as on the common terrace of Villa Tiki. An outdoor area with ashtrays has been set up, please use it to respect the right of non-smokers to breathe clean air.

ARTICLE 4: Liability

Voluntary damage to furniture will be invoiced at the re-purchase value.

Villa Tiki Vieuxboucau Surflodge declines all responsibility in the event of theft, loss or damage to your personal effects. Lockers with padlocks are made available to dormitory guests in order to be able to secure valuables.

On the other hand, customers must be covered by liability insurance.

ARTICLE 5: Force Majeure

The Villa Tiki Vieuxboucau Surflodge cannot be held responsible towards the client in the event of non-performance of its obligations due to force majeure. Are considered as cases of force majeure or fortuitous event those usually recognized by the jurisprudence of the French Courts and Tribunals.

ARTICLE 6: Computer data 

Pursuant to Article 27 of Law No. 78-17 of January 6, 1978, relating to data processing, you have the right to access and rectify data concerning you, by sending us a letter or E-mail.

On the other hand, the Villa Tiki Vieuxboucau Surflodge undertakes not to communicate to any third party the information that you have entrusted to it.

SECTION 6:

In case of rejection of payment, the customer will bear the bank charges related to this rejection. In case of dispute,

only the District Court of Bayonne will be competent.

General conditions of equipment rental

ARTICLE 1

Definition of the contract The purpose of these General Rental Conditions (hereinafter “GTC”) is to define the terms of reservation and rental of the various materials and services on the website. All reservations and rentals are subject to compliance with these GTC. Confirmation by the customer of a reservation on the website implies full acceptance of these GTC. These GTC are subject to modification at the sole initiative of the Company. The conditions applicable to a reservation and rental are those in force on the site www.vieuxboucau-surflodge.com at the time of the corresponding reservation.

ARTICLE 2

Materials and services. The various materials and services offered for booking on the website are described according to categories and types of classification. The visuals (photos) and graphic elements are presented by way of example but have no contractual value. Villa Tiki is committed to providing quality equipment in good working order. The company Villa Tiki offers the possibility of reserving specific equipment within a wide range, but in the event of unavailability of the equipment reserved on the day of the start of the rental, Villa Tiki can offer equipment of an equivalent range and technique. to the reserved category. The different equipment is available, subject to confirmation by the Company. This confirmation is made by e-mail to the address provided by the customer.

SECTION 3

Principle of reservation. 3.1- The customer makes his reservation as follows on the site: www.vieuxboucau-surflodge.com The customer chooses his equipment and any accessories. The customer chooses a rental period by selecting his first day and his last day of rental. The customer informs his identity and the delivery address to book online. The customer selects his means of payment (credit card, Paypal payment) and reads the General Conditions of Rental. The customer makes the payment of the total amount including tax of the rental after having accepted the GLC. 3.2 – Choice of electronic payment method by credit card. Only receipt by Paygreen, which controls payments by credit card, makes the reservation effective. Upon receipt of Paygreen's agreement, an e-mail confirming that the reservation has been taken into account is sent to the customer, which confirms the details of the equipment reserved, the rental period and the price. In case of rejection of payment by credit card or Paypal payment, the customer is directly informed of this rejection on the website. The Company reserves the right to purely and simply cancel the previously recorded reservation.

ARTICLE 4

Rental rates. The rental price is determined according to the category of equipment and accessories reserved, the service reserved and the rental period chosen in accordance with the rates in force for the period selected on the date of the reservation. The price is inclusive of all taxes (TTC) and expressed in euros. Public rates, discounts and reductions are listed on the website.

SECTION 5

The collection of equipment is made at the address of the company Villa Tiki: 5 avenue des dunes, 40480 Vieux Boucau. The appointment will be agreed in advance by phone or email. It is the customer's responsibility to notify Villa Tiki of any change in date or time of the appointment. It will be seen with the customer upon delivery, the date, time and place of return of the surfing equipment.

SECTION 6

E-deposit When collecting the equipment, an e-deposit corresponding to the replacement price of the equipment will be taken from the customer's bank account. When the rented equipment is returned, a complete inventory of the premises will be carried out. If damage (even unintentional) to the equipment is observed, the deposit will be kept pending payment of the damage to the equipment according to the price list below: When the compensation is paid (by credit card, check or cash), the e-deposit will be rendered automatically. If the customer refuses to recognize or pay the price of the damage to the rented equipment, the e-deposit will be cashed.

ARTICLE 7

Modification or cancellation of the reservation. The modification or cancellation of a reservation is only possible by e-mail to the address [email protected] specifying the reservation number as well as the reason for the modification or cancellation. If the customer modifies his reservation and the rental costs are higher, the difference will be invoiced to him at the current rate. The Villa Tiki company retains the amount initially paid and the additional amount will be requested upon delivery of the surf equipment. If the amount of the modified reservation is lower, this amount will be refunded upon delivery of the surf equipment.

SECTION 8

Use, Liability, Return. Villa Tiki provides equipment in good working order and maintained. The customer assumes full responsibility for the rented equipment as soon as he takes possession of it. He remains responsible for it until its complete restitution.
As such, the customer declares to be insured for civil liability, he and his assigns likely to use the rented equipment. The customer declares to be aware that surfing is a risky activity, which can lead to the risk of accidents, injuries or death.
The client accepts, in full knowledge, to bear the risks inherent in these activities.

The customer also undertakes to respect the rules inherent to the practice of surfing available on the site of the French Surfing Federation http://www.ecolefrancaisedesurf.fr/fr/decouvrir-le-surf/regles-pratique-surf. As a result, the customer releases the Villa Tiki company from all liability, and agrees not to make any claim and not to sue the Villa Tiki company in the event of injury, death or accident to himself, his family, friends or to a third party.
By signing these general rental conditions, the customer acknowledges having read and understood this information.
Any reservations about the condition of the rented equipment must be indicated on the rental voucher in the inventory section.
No complaint will be accepted thereafter if this inventory does not mention a reservation.
In the event of late return of the equipment on the scheduled date and time, the customer will remain solely responsible for the equipment in his possession until it is actually returned. The rented equipment is returned at the end of the day of the period provided for in the rental voucher.

Any delay in return after this time gives rise to the invoicing of one day's rental per day of delay, at the rate displayed on the site. Failure to return may give rise to the implementation of a return procedure, the costs of which will be borne by the customer, in addition to the equipment not returned invoiced at its market value including tax on the scheduled date of return, the costs rental, and any damages.
The customer remains responsible for any degradation suffered by the rented equipment, with the exception of normal wear and tear or hidden defects.
He is liable for any other damage, which will therefore give rise to the payment of costs for repairing or even replacing said equipment, within the maximum limit of the replacement value in new condition at the public price of the latter, in addition to the rental price.
The customer agrees to pay these costs when returning the rented equipment.

General conditions of sale for yoga classes.

ARTICLE 1: Conditions for booking yoga classes

The reservation is made through the website www.vieuxboucau-surflodge.com by credit card. Full payment is made upon booking and will be debited in two instalments. A first part of 30% of the total price will be debited at the time of booking. The second part of 70% will be debited on the start date of the reservation.

For any reservation by check contact Carmen Urban directly by email [email protected] or phone 06.61.76.75.42

Carmen Urban cannot give lessons to unaccompanied minors.

 

ARTICLE 2: Conditions for cancellation or modification by the customer

Each practitioner must confirm their participation in a course 24 hours before it takes place. Carmen Urban reserves the right to modify the lesson schedule up to 6 hours before the lesson. If you are unable to participate in the course following a modification initiated by Carmen Urban you will be fully reimbursed for the speech

The modification or cancellation of a reservation is only possible by e-mail to the address [email protected] specifying the reservation number as well as the reason for the modification or cancellation. If the customer modifies his reservation and the costs are higher, the difference will be invoiced to him at the current rate. Carmen Urban keeps the amount initially paid and the additional amount will be requested during the first lesson taken. If the amount of the modified reservation is lower, this amount will be refunded during your stay at Villa Tiki.

If you arrive late, or do not notify of your absence in the hour preceding the course, the entire course will be due (except in cases of force majeure*).

ARTICLE 3: The Yoga Class 

– Be present 10 min before the start time of the lesson.

-If you arrive late for the course without warning in advance, Carmen Urban reserves the right to refuse your participation in the course. No refund will be possible, she will offer you to participate in another course if possible.

– Maintenance: the mats and blocks must be cleaned with the spray provided after each lesson.

ARTICLE 4: Liability

Voluntary damage to Yoga equipment will be billed at the re-purchase value.

Villa Tiki Vieuxboucau Surflodge and Carmen Urban decline all responsibility in the event of theft, loss or damage to your personal belongings during class time.

You are required to practice yoga with kindness and respect for your body, be attentive and listen to your feelings. You remain responsible for your practice, safety and well-being. The responsibility to take a posture or not, to keep it or to leave it, lies with you.

 

On the other hand, customers must be covered by liability insurance.

ARTICLE 5: Force Majeure

Carmen Urban cannot be held liable to the client in the event of non-performance of its obligations due to force majeure. Are considered as cases of force majeure or fortuitous event those usually recognized by the jurisprudence of the French Courts and Tribunals.

ARTICLE 6: Computer data 

Pursuant to Article 27 of Law No. 78-17 of January 6, 1978, relating to data processing, you have the right to access and rectify data concerning you, by sending us a letter or E-mail.

On the other hand, the Villa Tiki Vieuxboucau Surflodge undertakes not to communicate to any third party the information that you have entrusted to it.

SECTION 6:

In case of rejection of payment, the customer will bear the bank charges related to this rejection. In case of dispute,

Only the District Court of Bayonne will be competent.

 

This website uses cookies to make our website as user-friendly as possible for you. If you continue we'll assume that you agree to the use of cookies on the website.

Learn more about the privacy statement and cookie policy